We Cant Authenticate You Right Now Please Try Again Later Wow Cant Eset Password

Final updated: May, 2022

For bug that are not covered on this page, nosotros have multiple tools to help y'all automatically diagnose and fix a range of Outlook problems. Check out this commodity: Resolve Outlook for Windows issues with automatic troubleshooting tools

Jump to each section on this page for specific Outlook outcome:

  • Outlook issues subsequently connecting Outlook to Outlook.com

  • Outlook known issues in the June 2017 security updates

  • Outlook crashes and boring performance

  • Other Outlook problems affecting email letters, attachments, and features

Outlook Known problems in May 2022 updates

  • [WORKAROUND] Incorrect or no results when searching the Online Archive of a Full Access mailbox

  • [WORKAROUND] Outlook 2019 sender e-mail address missing on reply and forward

Outlook Known issues in April 2022 updates

  • [INVESTIGATING] Known issues with Outlook Desktop Shared Calendar Improvements

  • [WORKAROUND] Error expanding Contact Group in Outlook Desktop

  • [RESOLVED] Outlook error creating Teams meeting "Sorry, you need to sign out of Teams and sign in again earlier you lot can schedule your meeting"

  • [Stock-still] Blank room lists in Room Finder for GCC Tenants

  • [WORKAROUND] Outlook errors "Not Implemented" when Reply All to email on ARM devices

Outlook Known issues in March 2022 updates

  • [WORKAROUND] Outlook PDF preview error: This file cannot exist previewed because in that location is no previewer installed for it

  • [FIXED] Holiday is missing and has inaccurate date in Outlook for U.k.

  • [Stock-still] Outlook stops connecting to Windows seven and legacy Windows Server versions

Outlook Known issues in February 2022 updates

  • [FIXED] Shared mailbox is not automatically refreshing for new email in Outlook

  • [FIXED] Meeting request is missing from organizers calendar

Outlook Known Bug in December 2021 updates

  • [RESOLVED] Outlook Search not showing recent emails after Windows update KB5008212

Outlook Known Issues in November 2021 updates

  • [Fixed] Search results for Notice Related Messages in Conversation are incomplete or missing

Outlook Known Issues in October 2021 updates

  • [Fixed] Conflicts in Outlook task

  • [FIXED] Outlook cannot add together invitee groups in Microsoft 365

  • [WORKAROUND] Hosted applications in Outlook error: We tin can't open up the Teams App correct now. Please try over again afterward

  • [Fixed] Outlook Today view is blank on Azure Agile Directory joined machines

  • [WORKAROUND] Outlook search does non render results after upgrade to Windows xi

Outlook Known Issues in September 2021 updates

  • [FIXED] Search results for Outlook Suggested Searches are non accurate, incomplete, or missing 

  • [WORKAROUND] Characters are displayed as SBC (Single Byte Character Set) afterward using the "@" symbol when IME (Input Method Editor) is turned on

  • [WORKAROUND] This browser does not support security keys - Mistake when adding a Gmail account to Outlook

Outlook Known Issues in July 2021 updates

  • [FIXED] Weather is no longer displayed on the Calendar in Outlook

  • [FIXED] Outlook Crash when using Search or Search Suggestions

Outlook Known Bug in June 2021 updates

  • [Stock-still] Outlook crash when using "Find Related" search feature in the Tasks Module

Outlook Known issues in May 2021 updates

  • [Fixed] "The properties of the message have been changed" prompt when forwarding/replying in Outlook

  • [Stock-still] Calendar meetings showing legacyExchangeDN instead of DisplayName

  • [Stock-still] 401 authentication error when opening Room Finder

  • [FIXED] How to revert the Outlook Desktop WebView based Room Finder to the legacy Room Finder

  • [Fixed] AutoComplete list scrolls off the screen in Outlook

Outlook Known bug in March 2021 updates

  • [INVESTIGATING] Follow up flag status is incorrectly displayed in sent letters

  • [Stock-still] Error message when you lot share a calendar in Microsoft 365

  • [FIXED] Outlook errors "Cannot send this item." replying to an email

Outlook Known issues in December 2020 updates

  • [FIXED] Outlook crashes afterward renaming an email signature

Outlook Known problems in Nov 2020 updates

  • [INVESTIGATING] Emails deleted from Outlook.com are reverting back to the Inbox

  • [Fixed] Embedded images in Rich Text formatted emails or fields are existence blanked out or misaligned

Outlook Known problems in October 2020 updates

  • [FIXED] Outlook and other apps won't remember countersign subsequently Windows Updates

  • [INVESTIGATING] Outlook errors marking chore consummate and sending task status report

Outlook Known issues in September 2020 updates

  • [FIXED] Finish by field is non displayed correctly in the Appointment Recurrence dialog box

  • [FIXED] Attachment file names with double-byte character set are corrupted when received with Outlook

  • [Stock-still] Shared Calendars cannot be airtight and gets cleared upon application restart

Outlook Known issues in August 2020 updates

  • [FIXED] From address non shown on meeting asking when the request is sent from a secondary account

Outlook Known issues in July 2020 updates

  • [Fixed] Outlook DLP policy tips not working for certain atmospheric condition in email body and attachments

  • [Stock-still] Outlook fails to start and may prompt to open up in Safe Mode on July 15, 2020

  • [FIXED] Outlook crashes deleting three or more emails from a Popular business relationship with Download Headers Just

  • [Fixed] Role Applications crash due to Nahimic audio driver

  • [FIXED] Outlook crashes in OLMAPI32!CopyProps office when using applications that process emails

Outlook Known issues in June 2020 updates

  • [FIXED] Translate option is missing from Outlook

  • [FIXED] Something is wrong with one of your data files and Outlook needs to close

  • [FIXED] Windows cannot find "c:\program files\microsoft role\root\office16\outlook.exe

Outlook Known issues in April 2020 updates

  • [WORKAROUND] Outlook search folders prove unexpected post items with an empty subject

  • [Stock-still] "Allow Forwarding" option is missing from "Response Options" for a shared calendar

  • [Fixed] Outlook stops opening .msg and .oft template files

Outlook known issues in the March 2020 updates

  • [Fixed] "Access Denied" when launching an Role add-in

  • [WORKAROUND] Cannot select From business relationship in email with Outlook Desktop

Outlook known problems in the Jan 2020 updates

  • [FIXED] Unable to send emails from QuickBooks, Part applications, or all Windows applications that allow to ship files as attach

  • [WORKAROUND] Unable to relieve changes to a draft email in Draft folder for IMAP accounts

  • [WORKAROUND] Japanese characters in Grouping emails are garbled or missing when formatted as Plain Text

  • [FIXED] Unable to add a Gmail account to Outlook - Allow button grayed out

  • [FIXED] Unable to add together a Gmail account to Outlook "Could non sign you in to Google"

  • [Stock-still] Outlook users who are booking delegates that add a Room to a meeting invite may find duplicate emails requesting responses

Outlook known problems in the November 2019 updates

  • [INVESTIGATING] 'Re-create to my Calendar' fails for POP/IMAP accounts

  • [FIXED] Outlook prompts for credentials for on premise users with Microsoft 365 customer

  • [Fixed] The rules on this computer practice non match the rules on Microsoft Exchange

  • [WORKAROUND] IMAP Sent Messages are duplicated and unread in Sent Items folder

Outlook known bug in the Oct 2019 updates

  • [FIXED] Meeting Notes to OneNote stopped working

  • [Stock-still] Electronic mail disappearing after being read for IMAP configured accounts

Outlook known problems in the September 2019 updates

  • [WORKAROUND] Outlook Search not inserting the expected localized text when using the ribbon

Outlook known issues in the August 2019 updates

  • [FIXED] When searching Groups in Outlook, no results are returned

  • [Fixed] Outlook unable to adhere OneDrive or SharePoint files to emails

Outlook known issues in the July 2019 updates

  • [FIXED] Fault when trying to create or edit contacts in Outlook: You don't have permission to create an entry in this folder

  • [WORKAROUND] Outlook errors connecting to a SharePoint Document Library

Outlook known issues in the June 2019 updates

  • [Fixed] Outlook won't open or is stuck at loading profile

  • [FIXED] All emails are in plainly text format for POP3 accounts

Outlook known problems in the May 2019 updates

  • [Fixed] Outlook prompts for phone number for Outlook.com accounts

  • [Fixed] The operation cannot be performed because the detail has inverse

  • [FIXED] Outlook Weather Service declining in calendar

  • [FIXED] Text in Outlook is truncated or too big for Japanese language

Outlook known issues in the March 2019 updates

  • [UPCOMING Ready] Outlook 2016 calendar not updating completely

  • [WORKAROUND] Outlook errors sending from Outlook.com accounts

  • [WORKAROUND] No search results for Popular, IMAP, or Exchange acounts

Outlook known issues in the Jan 2019 updates

  • [Stock-still] Outlook crashes when y'all click the Create Rule button

  • [Stock-still] Problems with category shortcuts after installing Version 1901 (Build 11231.20130)

  • [WORKAROUND] Can't edit the notes field for a contact

Outlook known issues in the December 2018 updates

  • [Fixed] "Outlook cannot perform the search" fault in Outlook clients on Windows Server 2016

Outlook known issues in the November 2018 updates

  • [FIXED] Outlook Error: "The functioning failed..." when selecting Manage Rules & Alerts

  • [Fixed] Outlook 2010 crashes on startup after installing November Public Update KB 4461529

Outlook known issues in the October 2018 updates

  • [INVESTIGATING] Recurring meetings set in Brazilian fourth dimension zone have incorrect times

Outlook known problems in the September 2018 updates

  • [WORKAROUND] Outlook stops syncing AOL electronic mail

Outlook known issues in the June 2018 updates

  • [FIXED] External applications crash sending email through Outlook

  • [Fixed] Unable to forward RTF email with attachment in Outlook 2016

  • [Stock-still] Cannot connect to SharePoint Online Calendar

Outlook known issues in the March 2018 updates

  • [WORKAROUND] Outlook hangs when clicking in Conversation History binder

  • [WORKAROUND] Free/Busy shows slashed lines in Scheduling Banana

  • [FIXED] Outlook unexpectedly stops prompting and automatically sends Meeting updates to all attendees

  • Meeting location updates are not reflected in recipient agenda in Outlook 2016

Outlook known issues in the Feb 2018 updates

  • [FIXED] Unable to "Save All Attachments" to a shared network drive

  • [Fixed] Outlook sends blank emails

  • [FIXED] Outlook 2016 calendar printing switched from color to blackness and white

  • [FIXED] Outlook freezes clicking the Signature button

Outlook known issues in the Jan 2018 updates

  • [Fixed] Search, MailTips, and Costless/Busy do not work for some Microsoft 365 users

  • [FIXED] Calendar overlay does not prove appointments for additional account

  • [Stock-still] Missing meeting location afterwards adding new users to the coming together

  • [FIXED] To-Do Bar and Job Listing view not displaying events

  • [Fixed] Attachments are removed when forwarding evidently text emails

  • [FIXED] No Search results found when using All Mailboxes

  • [FIXED] Find Related selection does not bear witness results

  • [Fixed] Outlook 2010 will not start on WinXP afterwards January updates

Outlook known issues in the Nov 2017 updates

  • [Stock-still] Outlook 2016 People Pane doesn't show any results after Windows x Fall Creators Update

  • [Stock-still] "Outlook was unable to recover some or all of the items in this folder" error when you effort to recover deleted items

  • [WORKAROUND] Contact Groups are not searchable with Autocomplete

  • [WORKAROUND] Missing View Settings button in Outlook 2016

Outlook known issues in the Oct 2017 updates

  • [WORKAROUND] Outlook Home Page feature is missing in binder properties

  • [WORKAROUND] Outlook 2016 prompts for credentials after disabling Modern Authentication

  • [WORKAROUND] "Business Contact Manager could non complete your last action or actions" error in Outlook 2010 or 2013

Outlook known issues in the Sep 2017 updates

Last updated: Sep nineteen, 2017

Consequence

After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.

Security update for Outlook 2007: September 12, 2017

Customers using the language in the first cavalcade may see parts of the folio in the language listed in the second column:

Arabic

Swedish

Bulgarian

Brazilian Portuguese

Catalan

Brazilian Portuguese

Czech

Swedish

Hungarian

Swedish

Italian

Brazilian Portuguese

Kazakh

Brazilian Portuguese

Korean

Brazilian Portuguese

Latvian

Swedish

Norwegian

Swedish

Dutch

Swedish

Portuguese

Brazilian Portuguese

Slovene

Swedish

Serbian Latin

Swedish

Thai

Chinese Traditional Taiwan

Turkish

Chinese Traditional Taiwan

Status: Fixed

This issue is stock-still now.

Delight follow the instructions in KB 4011086 to uninstall it, and and so install KB 4011110.

Concluding updated: Oct 13, 2017

Consequence

Custom form script is at present disabled by default and requires setting registry keys to re-enable it.

  1. The new registry key has a default value of 1, which indicates class script should not run.

    Start create this central:

    32 bit Function on 64 bit Windows

    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\16.0\Outlook\Security

    32 flake Office on 32 scrap Windows or 64 scrap Part on 64 bit Windows

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Role\16.0\Outlook\Security

    Then create DWORD (32-bit) Value 0 and ready the name to DisableCustomFormItemScript to enable custom form scripts.

  2. Once custom form scripts have been enabled at all, they must and so exist enabled per form message form. For instance, if you have a form with the message grade IPM.Note.Custom, we must register "IPM.Annotation.Custom" as a trusted form message class. To practise this, beginning create this key:

    32 flake Office on 64 bit Windows

    HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\sixteen.0\Outlook\Forms\TrustedFormScriptList

    32 scrap Office on 32 scrap Windows or 64 bit Office on 64 bit Windows

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Function\16.0\Outlook\Forms\TrustedFormScriptList

And so, create REG_SZ values in this cardinal for each form you wish to allow scripts to run. In the above example, you lot would create a REG_SZ value named "IPM.Note.Custom" with empty data.

When designing a form, Run This Form will run a course using the message form of the base form. So if y'all started designing an IPM.Note form and want to Run This Class, you lot will demand to accept IPM.Note registered. After y'all publish, the published message class is what will be checked. One time you accept finished designing your form and published information technology to a custom form proper noun, remove the standard "IPM.Note" from the trusted listing.

Notes:

  • Y'all need to restart Outlook later setting the TrustedFormScriptList cardinal.

  • The example registry keys use sixteen.0 for Outlook 2016. Utilise 15.0 for Outlook 2013, 14.0 for Outlook 2010 and 12.0 for Outlook 2007.

After making the above changes the registry keys will wait like the following:

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\xvi.0\Outlook\Security]

DisableCustomFormItemScript"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\16.0\Outlook\Forms\TrustedFormScriptList]

"IPM.Note.Custom"=""

"IPM.Note"=""

Registry keys

Registry keys

Annotation: In some cases forms in secondary mailboxes and Public folders however don't piece of work after the registry key settings. To fix this, enable scripts in the Trust Center:

  1. Click File > Options. Then select Trust Eye > Trust Middle Settings > Email Security.

  2. Under the Script in Folders section, click the checkbox for Let script in shared folders and Allow script in Public folders and click OK and OK again to close out the windows.

STATUS

The modify was outset introduced in the September twelfth, 2017 Outlook Public Updates and is included in the following MSI updates which now crave the registry keys.

Outlook 2007

Outlook 2010

Outlook 2013

Outlook 2016

Click to Run status is as follows:

  1. Monthly Channel (Electric current Channel) will start supporting the registry keys in the update scheduled for September 18th release build 16.0.8431.2079.

  2. Semi-Almanac Aqueduct (FRDC) supports the registry keys with build sixteen.0.8431.2079.

  3. Deferred Channel supports the registry keys with build 16.0.8201.2193.

  4. Deferred Extended status is TBD.

  5. Insider Fast condition is TBD.

  6. Insider Slow supports the registry keys with build 16.0.8431.2079.

Last Updated: Oct 13, 2017

Upshot

This occurs because custom form script is now disabled past default.

STATUS: WORKAROUND

Please follow the steps provided in Result #2: Custom form script is at present disabled by default which is merely above this issue.

Outlook problems subsequently connecting Outlook to Outlook.com

ISSUE

After adding an email account to Outlook for Windows (Outlook 2016, 2013, 2010 versions) you may experience the following:

  • Your email account name shows upwardly asoutlook_[long series of letters and numbers]@outlook.com in the Folder Pane and when composing emails using Outlook for Windows.

  • Recipients volition also receive the email from the sender with theoutlook_[long series of letters and numbers]@outlook.com format.

  • When recipients reply to the email, the email bounces and you may receive the message "Undeliverable message when you transport Internet postal service in Outlook."

This issue can occur when you register a tertiary party email address (east.k., an email accost that is not Outlook.com or Hotmail.com) for your Microsoft Account and don't utilize Outlook.com for sending and receiving email.

If you typically utilize an Outlook.com account for email, this event tin can occur if there are multiple aliases on the account and the 3rd political party email address is the principal alias. Please see the ALTERNATIVE WORKAROUND department below.

WORKAROUND

Set up your account manually equally an IMAP or Pop account in Outlook.

  1. Shut Outlook

  2. Employ Windows Key + R and so type "outlook /profiles" (omitting the quotes) in the Run window and hit "OK" Note: In that location is a space between outlook and the forward slash (/)

  3. In the launched "Cull Profile" box, select Options > New

  4. Type a new, unique profile name and select OK

  5. CullAdvanced options >Let me set upward my account manually.

  6. Enter your account countersign, then chooseConnect.

  7. If setup fails, selectModify Business relationship Settings. Update the account information with the 1 y'all received from your email provider or from the Pop and IMAP server name reference topic. Choose Connect then so select Done.

  8. In the Choose Profile window, select Prepare as default profile and select OK.

ALTERNATIVE WORKAROUND

Switch your alias to an Outlook.com or Hotmail.com account.

Annotation: If you do non have some other alias, select the link on the folio to create one. Choose Add e-mail and a new alias and then choose the selectionCreate a new email address and add it as an allonym.

  1. Go to https://account.alive.com/names/Manage and sign in to your Outlook.com account.

  2. Ready your Outlook.com electronic mail equally the primary alias.

  3. In Outlook for Windows, remove and re-add the business relationship. Run across the steps in this article: Add together your Outlook.com account in Outlook for Windows

Last updated: Feb 8, 2017

ISSUE

If Outlook is connected to a principal Outlook.com account that is also connected to other secondary non-Microsoft accounts (such as Gmail, Yahoo, etc.), when sending an email in Outlook, you are not able to choose the other secondary connected account equally the "From" sending account.

If you manually type in the secondary continued business relationship e-mail address in the "From" field, the email is sent every bit "On behalf of" your primary Outlook.com business relationship.

Status: WORKAROUND

Outlook supports sending from a secondary connected account for Microsoft endemic domains such as @outlook.com, @live.com, @hotmail.com but has not implemented this functionality for 3rd-party domains.

The Outlook team is listening to your feedback and investigating adding this functionality to time to come updates. To learn more than almost how to provide feedback, see How exercise I give feedback on Microsoft Office. In the meantime, please use the following workaround:

WORKAROUND

You can as well add together the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as boosted accounts in the Outlook profile.

  1. In Outlook, choose the File tab.

    Screenshot of left section of Outlook ribbon with File selected
  2. Under Account Information, choose Add Account.

    Add Account command in the Backstage view
  3. On the Auto Account Setup folio, enter your name, email accost, and password, and and so choose Next.

    Note:If you receive an error message later on choosing Side by side, double check your email address and countersign. If both are correct, see the next section.

  4. Choose Cease.

For more information, please see Outlook email setup.

Terminal updated: May 2, 2017

Currently, you tin't use Outlook on Windows to edit calendars that are shared with your Outlook.com business relationship, fifty-fifty if you've reconnected your Outlook.com account to Outlook. We're working to brand it possible to edit shared calendars in Outlook 2016 for Windows.

To edit a shared calendar, get online to your ain Outlook.com calendar, open Agenda for Windows ten, or use a mobile device. Read how to Add your Outlook.com account to another mail app.

Last updated: May two, 2017

ISSUE

When you try to take a shared Outlook.com calendar using your Microsoft 365 for business organization account in Outlook 2016, you might receive the "Something went incorrect" mistake or your sign-in might fail.

Condition: WORKAROUND

To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the spider web, iOS, or Android. If yous've already clicked the Have button in Outlook 2016, you lot won't exist able to re-have the invitation from another Outlook application. The person who sent you lot the invitation volition demand to remove your permissions and then send a new invitation.

Outlook.com "Something went wrong" error code 500

Outlook known issues in the June 2017 security updates

Last updated: July 11, 2017

The issues documented in this department have been reported after installing the recent updates listed below. We're investigating the problems and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each outcome.

Security update for Outlook 2007: June 13, 2017

Security update for Outlook 2010: June xiii, 2017

Security update for Outlook 2013: June 13, 2017

Security update for Outlook 2016: June xiii, 2017

Security update for Windows 8, June thirteen, 2017

Security update for Windows ten, June 13, 2017

Security update for Windows 10, June 13, 2017

Security update for Windows 7, June 13, 2017

Security update for Windows vii, June xiii, 2017

Outcome

Final updated: Sep 17, 2017

This issue affects Outlook 2007, Outlook 2010, Outlook 2013, and Outlook 2016.

When you lot use a custom form that you lot have created for Outlook, you see the following two symptoms:

  • VBScript does not run.

  • You go a malicious code warning:

    Outlook Error

Condition

If yous're a Microsoft 365 customer, the fix is now available to Insider Fast audience.

For other channels, an update is scheduled for mid-September, in versions 16.0.8418.5703 and later. We will update this page when the fix is released.

Outcome is fixed for all MSI versions. For Outlook 2007, Outlook 2010, Outlook 2013 and Outlook 2016, install the updates beneath to fix the issue:

Update for Outlook 2007: July 27, 2017

Update for Outlook 2010: July 27, 2017

Update for Outlook 2013: July 27, 2017

Update for Outlook 2016: July 27, 2017

Consequence

Terminal updated: August 3, 2017

This outcome affects all Outlook versions on Windows 7, Windows 8, Windows 10.

When searching in Outlook, you lot get this error: "Something went wrong and your search couldn't be completed.", or "Search results may be incomplete considering items are nonetheless being indexed".

Outlook Error

And you'll run into this Event Log alarm:

Outlook Event Log Warning

Condition: Stock-still

Windows has released fixes via Windows Updates to address a reliability issue in Windows Search. Below are the relevant KB updates for each version:

  • Windows seven - July 11, 2017 update

  • Windows eight.1 - July eleven, 2017 update

  • Windows 10 Version 1703 - KB 4025342

  • Windows x Version 1607 - KB4025334

  • Windows 10 Version 1511 - KB4025344

  • Windows 10 - KB4025338

Note: The ready for this issue has been released on June 27, 2017. If y'all implemented the workaround to disable Windows Desktop Search Service, you tin now set the PreventIndexingOutlook registry fundamental to DWORD: 0 to go back to using Windows Search.

WORKAROUND

If the consequence is not resolved after installing the updates, please use the workaround beneath:

  1. If search is not working for Commutation accounts, delete the OST files which will crusade a re-sync and re-index of the account:

    • OST files are typically stored at C:\Users\<your username>\AppData\Local\Microsoft\Outlook.

    • To find the name and location of the OST file, click File, Business relationship Settings, Account Settings, Data Files. Locate the correct email address, click on the name, and click Open File Location.

    • Before you tin can delete the OST file, yous need to close Outlook so the process volition release the file.

    • Subsequently deleting the file, restart Outlook and allow the email sync again.

  2. Another workaround is to Create a new Outlook contour, and add your accounts to the new profile. Nosotros recommend keeping the one-time profile until yous know you have moved over whatsoever local data or PST files.

Until y'all tin install the Windows Update fix release, you can fix a registry key that volition crusade Outlook to terminate using the local Windows Search service. When this registry cardinal is set, Outlook will use its own built-in search engine. The congenital-in search will brandish the message below to indicate information technology is non using the Windows Search service.

Outlook Search Warning

Disable Windows Desktop Search Service for Outlook:

Note:The following steps show you how to change the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that yous follow these steps carefully. For added protection, dorsum up the registry before you modify it. Then, you tin can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this article.

  • Open Registry Editor.

  • Go to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search

  • PreventIndexingOutlook

  • Fix DWORD: 1

Detailed Instructions:

  1. Click Starting time, click Run, type regedit in the Open box, so click OK.

  2. Locate and then click the following subkey in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows

  3. On the Edit menu, bespeak to New, and so click New Primal and name the key Windows Search.

  4. Click on the new key Windows Search.

  5. On the Edit card, point to New, so click DWORD Value.

  6. Blazon PreventIndexingOutlook for the name of the DWORD, and then press Enter.

  7. Right-click PreventIndexingOutlook, and so click Modify.

  8. In the Value data box, type 1 to enable the registry entry, and so click OK.

  9. Annotation to disable the PreventIndexingOutlook setting, type 0 (zero), and and then click OK.

  10. Exit Registry Editor, and then restart Outlook.

ISSUE

iCloud fails to load properly in Outlook 2007, Outlook 2010, Outlook 2013 and Outlook 2016.

When accessing Agenda, Contacts, or Tasks, you get the post-obit error:

The prepare of folders cannot be opened. MAPI was unable to load the information service C:\PROGRA~ii\COMMON~ane\Apple\Internet Services\APLZOD.dll. Exist sure the service is correctly installed and configured."

Outlook Error

STATUS: WORKAROUND

The loading of unregistered MAPI services has been disabled by default to make Outlook more secure.

If you're using Outlook 2010, Outlook 2013 or Outlook 2016, uninstall and re-install iCloud to resolve this issue. For more than information, see this folio.

For Outlook 2007, apply the workaround beneath:

Warning:This workaround may make your computer or your network more than vulnerable to attack by malicious users or by malicious software such as viruses. Microsoft does not recommend this workaround only is providing this information so that you can choose to implement this workaround at your own discretion. Use this workaround at your own risk.

If you lot have trusted applications that depend on beingness loaded in this manner, you tin can re-enable those applications by setting the following registry key:

REG_DWORD HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security\AllowUnregisteredMapiServices

You can utilize the following registry subkey to employ the registry setting as a domain policy:

HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\Security\AllowUnregisteredMapiServices

Value 0 (default): Cake loading of unregistered MAPI services. This is the recommended setting to avoid unexpected execution of unknown code.

Value i: Enable loading of unregistered MAPI services.

Important:The following steps show you how to modify the registry. Nevertheless, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully. For added protection, back up the registry before you lot modify information technology. And then, you can restore the registry if a problem occurs. For more information near how to dorsum upwardly and restore the registry, see this article.

To make these registry changes, follow these steps:

  1. Click Start, click Run, type regedit in the Open box, and and then click OK.

  2. Locate and then click the following subkey in the registry:

    HKCU\Software\Microsoft\Office\12.0\Outlook\Security\

  3. On the Edit menu, point to New, then click DWORD Value.

  4. Blazon AllowUnregisteredMapiServices for the proper name of the DWORD, and so press Enter.

  5. Correct-click AllowUnregisteredMapiServices, and then click Alter.

  6. In the Value information box, blazon 1 to enable the registry entry, and and then click OK.

    Note:To disable the AllowUnregisteredMapiServices setting, type 0 (zero), so click OK.

  7. Exit Registry Editor, and and so restart the calculator.

Vulnerability information (applies to all versions)

MAPI does not validate that a provider's DLL that it is requested to load is registered correctly in MapiSVC.inf or even that information technology comes from the local automobile. This can be exploited by creating a file together with an OLE object in such a way to cause MAPI to load a DLL from a network share when the OLE object is activated. This can allow arbitrary code execution to occur.

Last updated: July 26, 2017

ISSUE

Some Web-based Outlook add-ins don't piece of work in Outlook when using on premise Microsoft Exchange 2013.

This only applies to the MSI installations of Outlook 2016/Role 2016. Click-two-Run installations are not afflicted. The Office App add-in may testify an Performance Failed error or seem to non respond to button presses or other UI choices.

Condition: Investigating

We're investigating the issue and will update this page when a fix is bachelor.

Last updated: Nov 29, 2017

Outcome

Outlook crashes when you click File > Options, and y'all see the fault below.

Outlook Crash Error

This issue but affects Commencement Release for Deferred Aqueduct Version sixteen.0.8201.2158.

Crash details:

Faulting application name: OUTLOOK.EXE, version: 16.0.8201.2158, fourth dimension postage stamp: 0x5975d6bc

Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, fourth dimension stamp: 0x5915fe14

Exception code: 0xc06d007f

Fault offset: 0x000000000001a06d

Faulting procedure id: 0x11fc

Faulting awarding commencement time: 0x01d307f0bc63afda

Faulting awarding path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE

Faulting module path: C:\windows\system32\KERNELBASE.dll

STATUS: Stock-still

This consequence is stock-still in Semi-Annual Channel (formerly Start Release for Deferred Channel) build 8201.2162 released in August 2017.

This issue is also fixed in Deferred Channel build 8201.2209 released in Nov 2017.

For more than data near when builds are available for their respective channels, go to Update history for Microsoft 365.

Outlook crashes and slow performance

Last updated: November 29, 2017

ISSUE

Outlook crashes when you lot click File > Options, and you lot see the error below.

Outlook Crash Error

This issue merely affects First Release for Deferred Aqueduct Version 16.0.8201.2158.

Crash details:

Faulting awarding proper name: OUTLOOK.EXE, version: 16.0.8201.2158, time stamp: 0x5975d6bc

Faulting module name: KERNELBASE.dll, version: six.ane.7601.23807, time postage stamp: 0x5915fe14

Exception code: 0xc06d007f

Mistake first: 0x000000000001a06d

Faulting process id: 0x11fc

Faulting application start time: 0x01d307f0bc63afda

Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE

Faulting module path: C:\windows\system32\KERNELBASE.dll

Status: FIXED

This issue is fixed in Semi-Almanac Aqueduct (formerly Start Release for Deferred Channel) build 8201.2162 released in August 2017.

This issue is likewise fixed in Deferred Channel build 8201.2209 released in November 2017.

For more data most when builds are available for their respective channels, become to Update history for Microsoft 365.

Terminal updated: June 7, 2017

ISSUE

Afterwards updating Office, you may experience a brief flashing window every 60 minutes, which triggers the OfficeBackgroundHandlerRegistration task to commencement running.

Status: FIXED

This upshot is at present stock-still in Version 1705 (Build 8201.2075). To get the update Office, open any Office 2016 app and choose File > Account > Update Options > Update.

Final updated: Oct 20, 2017

Issue

Outlook 2016 freezes when you lot try to preview an Excel file that'due south attached to an email.

Fixed

Please install the Windows ten Fall Creators Update to prepare this event.

Other Outlook issues affecting electronic mail messages, attachments, and features

Last Updated: March 9, 2018

Issue

When you attempt to configure a secondary account from the same Microsoft 365 tenant in Outlook 2016 (Current Channel) with ADAL enabled, you receive the following mistake: "An encrypted connection to your mail server is not bachelor. Click Next to attempt using an unencrypted connection."

Status: FIXED

This issue is stock-still in Role Insider Build xvi.0.9124.2004 and higher. The fix will be bachelor for Monthly Aqueduct versions later on in March.

The fix is currently only available in Insider build 16.0.9124.2004 and college. Information technology will eventually exist fabricated available to Monthly Channel versions after in March. For Semi-Annual Aqueduct and Semi-Annual Aqueduct (Targeted) versions, please disable ADAL on the customer every bit a workaround. To practise this, see Enable Modernistic Authentication for Office 2013 on Windows devices.

You can as well outset Outlook using the /profiles switch and create the profile. To practice this:

  1. Right-click the Windows Start menu and choose Run.

  2. Type Outlook.exe /profiles and press OK.

  3. When Outlook starts, click New in the Choose Profile window to create a new profile.

Last updated: March 1, 2018

Effect

For IMAP and Pop accounts, if you lot configure the Junk Email Options to Safe Lists Only, and send multiple emails from an dangerous email account after – the initial email will go to Junk Mail, the residual volition keep to get in in your Inbox.

Junk Mail options

STATUS: Fixed

The issue is fixed in Monthly Channel Version 1709 (Build 8528.2139). To get the latest update immediately, open up Outlook and choose File > Function Account > Update Options > Update Now.

Concluding updated: June, five 2017

ISSUE

You may observe that All, Unread , Mentioned and other sort and filtering options, such as By engagement, and Newest are missing in Outlook higher up your email list.

If your Outlook version is 1703 (Build 7967.2161) or higher, the filters and sort options were moved under the All driblet down menu, to accommodate space for the new Focused inbox.

Note:If you don't know your Outlook version, go to File > Office Account to cheque your Outlook version.

How to filter and sort your mail

To sort your emails by Unread, Mentioned or utilise other filters, select the All button and cull one of the options. You can also select Adapt Past and and then pick one of the options such as Date, From, etc.

Outlook All Menu

Another options is to use the Filter Email button on the ribbon. For more information, see Filter electronic mail messages.

Note that you can quickly tell how your post is currently sorted, by the presence of a pocket-size triangle on the field headers.

Outlook Field header

Apply the Quick Admission Toolbar

To access the filtering options faster, add them to your Quick Access Toolbar.

For example, to add together Unread to the Quick Access Toolbar:

  1. Click anywhere in the Search box.

  2. When the Search tab commands get available on the toolbar, right-click the Unread icon, and and so select Add to Quick Access Toolbar.

    Outlook add to quick access toolbar

To add together Arrange past to your Quick Access Toolbar, you need to add information technology to the ribbon beginning:

  1. Right click the Ribbon and click Customize the Ribbon.

  2. Under the Customize the Ribbon Main Tabs , click the Home (Mail service) > New Group.

  3. Select Rename, and rename the new grouping to Adapt.

  4. In the Cull commands from cavalcade, select All Commands.

  5. Scroll down to Conform By, select the third Adjust By and click Add together.

  6. Click the name of the new group (Arrange Past) nether Customize the Ribbon, and click the Upwards arrow to move it under the Respond group. You tin can modify this later if y'all want to motion it somewhere else.

  7. Click OK. This will add together the new group on the Ribbon.

  8. To add Arrange past to your Quick Access Toolbar, correct click on the new Accommodate Past button and click Add together to Quick Access Toolbar.

For more information, see Add a control to the Quick Access Toolbar

There is currently no option to revert to the prior behavior, just we would love to hear your feedback to help us with future designs. To acquire more about how to transport us feedback, please encounter How do I give feedback on Microsoft Office.

Last updated: Baronial, 18 2017

Event

Outlook forwards meeting invitations to other attendees without anyone really sending an update or forwarding an invite. This happens to accounts that are configured in the iOS Mail app.

Status: Stock-still

This issue is fixed. Please install the latest updates on your phone to resolve the issue.

Final updated: Sep 19, 2017

ISSUE

Customers on Electric current Channel major version 16.0.8326.2062 are non able to edit shared calendars.

You might encounter the following error when trying to edit or add a new particular on the calendar:

You don't take permission to create an entry in this folder. Right-click the folder, and and so click Properties to check your permissions for the folder. Run into the binder owner or your administrator to modify your permissions.

Outlook error Shared Calendar

If you correct-click the shared folder to check permissions, you come across the following mistake:

Cannot brandish the binder backdrop. The folder may have been deleted or the server where the folder is stored may exist unavailable. Cannot display folder properties. You don't have appropriate permission to perform this operation.

Outlook error cannot display folder

Status: Fixed

The ready for this effect is being released in build 16.0.8431.2079. To install the update immediately, please go to File > Part Account > Update Options > Update Now.

Concluding updated: August 24, 2017

Consequence

In Outlook 2016, you may experience the following scrolling bug:

  • When you roll up or down, the view jumps to a different position after you end scrolling.

  • When you delete a bulletin, the focus jumps elsewhere in the view instead of jumping to the message before or afterward the deleted message.

Condition

  • Commencement Release for Deferred Channel: Fixed in Version 1705 (Build 8201.2171)

  • Deferred Channel: Fixed in Version 1701 (Build 7766.2099)

  • Current Channel: See workaround beneath.

WORKAROUND

For Current Channel, set up these ii registry keys that volition disable the flight that is causing the scrolling issue:

HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Office\16.0\Common\ExperimentEcs\Overrides
DWORD: ofsatqrgsry3ri0
Value: 0

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Mutual\ExperimentEcs\Overrides
DWORD: ofsatqrgsry3ri0
Value: 0

Or y'all can open Notepad and paste the text beneath and salvage the file as .reg extension and then double click the file to import information technology into the registry:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\Microsoft\Part\16.0\Common\ExperimentEcs\Overrides]
"ofsatqrgsry3ri0"=dword:00000000

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Role\16.0\Common\ExperimentEcs\Overrides]
"ofsatqrgsry3ri0"=dword:00000000

Last updated: Sep 19, 2017

Result

After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface.

Security update for Outlook 2007: September 12, 2017

Customers using the language in the commencement cavalcade may see parts of the folio in the language listed in the second column:

Arabic

Swedish

Bulgarian

Brazilian Portuguese

Catalan

Brazilian Portuguese

Czech

Swedish

Hungarian

Swedish

Italian

Brazilian Portuguese

Kazakh

Brazilian Portuguese

Korean

Brazilian Portuguese

Latvian

Swedish

Norwegian

Swedish

Dutch

Swedish

Portuguese

Brazilian Portuguese

Slovene

Swedish

Serbian Latin

Swedish

Thai

Chinese Traditional Taiwan

Turkish

Chinese Traditional Taiwan

STATUS: Fixed

This event is fixed now.

Please follow the instructions in KB 4011086 to uninstall information technology, and then install KB 4011110.

Automatic troubleshooting tools

About the Microsoft Support and Recovery Assistant

The Microsoft Support and Recovery Banana volition run a serial of diagnostic tests on your computer and help you set up a new contour, or resolve other problems. If any of the tests fails, it volition provide suggested solutions to get your trouble solved.

Calendar Checking Tool for Outlook (CalCheck)

CalCheck checks your Outlook calendar or general settings for problems, such as permissions, free/busy publishing, consul configuration, and automatic booking. It also checks each item in your calendar folder for known problems that tin cause unexpected behavior, such equally meetings that seem to exist missing.

Need more help?

Call support

Talk to support.
If y'all have a Microsoft 365 for dwelling subscription, or you purchased a one-fourth dimension download of Office 2016, click the Contact U.s.link at the lesser of this folio.

Office 365 community forums

Ask the community
Become assistance from experts in our forums:
Office on Windows forum for personal, home, or university users
Microsoft 365 community forum for concern users

Chat

Provide feedback in Office app
Yous tin can send feedback directly to our Function teams:.

In Office 2016 on Windows 10, open an Role app, and click File > Feedback.

Have a feature asking?

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Source: https://support.microsoft.com/en-gb/office/fixes-or-workarounds-for-recent-issues-in-outlook-for-pc-ecf61305-f84f-4e13-bb73-95a214ac1230

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